🔒 lb33 Privacy Policy – Your data is protected with encryption 256-bit SSL at all times 🔒 lb33 does not sell your personal data to any third party 🔒 Rights to access, correction & erasure of data are available to all lb33 members 🔒 Secure payments via Touch 'n Go eWallet, GrabPay, DuitNow & FPX 🔒 Privacy support 24/7 – contact support@lb33.click 🔒 lb33 Privacy Policy – Your data is protected with encryption 256-bit SSL at all times 🔒 lb33 does not sell your personal data to any third party 🔒 Rights to access, correction & erasure of data are available to all lb33 members 🔒 Secure payments via Touch 'n Go eWallet, GrabPay, DuitNow & FPX 🔒 Privacy support 24/7 – contact support@lb33.click
🔒 Official lb33 Document

Lb33 Privacy Policy – Personal Data Protection for Malaysian Members

Lb33 is fully committed to protecting the privacy and personal data of every member on our platform. This document clearly outlines how we collect, use, store and safeguard your information – in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010).

Updated: January 2026 Bahasa Melayu (ms-MY) Malaysia – PDPA 2010

Lb33's Privacy Commitment – Six Core Principles

This is lb33's promise to every member who entrusts us with their personal data

256-bit SSL Encryption

All data transmitted between your device and lb33's servers is protected by 256-bit SSL encryption – the same security technology used by leading financial institutions and banks worldwide. No one can intercept or read your information in transit.

Global financial industry standards
Active on every login session
Securing all financial transactions
No Data Sales

Lb33 has never and will never sell, rent or share your personal data with any third party for marketing or commercial purposes without your explicit consent. Your information belongs to you – we are simply its responsible custodians.

No data sold to advertisers
No sharing without consent
Data used solely for lb33 operations
Control in Your Hands

You have the full right to access, correct, download or request the deletion of your personal data held by lb33. This process can be initiated through your account or by contacting our support team directly.

Right to access your data at any time
Right to rectification of information
Right to erasure
Secure Data Storage

Lb33 members' personal data is stored on servers protected by multiple layers of security, including firewalls, intrusion detection systems and access restricted to authorised personnel only. Data records are reviewed periodically and data that is no longer required is deleted in accordance with our data retention policy.

Multi-layered protected servers
Access restricted to authorised personnel
Regular security audits
PDPA 2010 Compliance

The lb33 Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) — the primary legislation governing personal data processing in Malaysia. We comply with all data processing principles set out in the Act without exception.

Full PDPA 2010 compliance
All seven PDPA principles observed
Periodic compliance reviews
Controlled Marketing Preferences

Lb33 will not send you marketing communications without your consent. You can choose to receive or opt out of promotional notifications, bonus emails and account-related alerts at any time through your lb33 account settings.

Opt in to marketing communications
Unsubscribe at any time
No spam or unsolicited communications

1. Introduction & Scope of Privacy Policy

Welcome to the lb33 Privacy Policy. This document clearly and transparently explains how lb33 ("the Company", "We", "the Platform"), operating under the domain lb33.click, collects, uses, stores, protects and, where applicable, shares your personal data as a user or registered member of our platform.

This Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and is intended to ensure you have a full understanding of your rights and how we fulfil our responsibilities as a responsible data processor.

This Privacy Policy applies to all individuals using lb33's services, including website visitors, registered users, active members, and former members whose accounts have been closed. It covers all lb33 products and services, including Sports Betting (Malaysia Super League, EPL, badminton, e-sports, and more), Live Casino, baccarat, table games, lottery, and all other game categories available on the lb33 platform.

Important: By registering an lb33 account or continuing to use our platform, you confirm that you have read and understood this Privacy Policy and agree to the way we process your personal data as described herein.

2. Personal Data Collected by lb33

Lb33 collects personal data from you in various ways as you use our platform. The data collected falls into two main categories:

A. Data you provide directly:

  • Account registration information: Full name, Malaysian mobile number, email address, date of birth and password
  • Identity verification documents (KYC): A copy of your MyKad or passport, and an identity verification selfie as required for the KYC process
  • Payment information: Details of the payment method used, including the account holder's name for eWallet or bank accounts – lb33 does not directly store credit or debit card numbers
  • Communications with lb33: Chat history with our support team via Live Chat, WhatsApp, or email
  • Account information last updated: Any profile information changes you make through your account settings

B. Automatically collected data:

  • Technical data: IP address, device type, operating system, web browser type and version, screen resolution
  • Platform usage data: Pages visited, session duration, buttons clicked, games played, and bets placed
  • Location data: Approximate location information based on IP address for member eligibility verification purposes
  • Cookie data: Cookies and similar tracking technologies used to enhance the user experience on the lb33 platform
Data Type Example Primary Purpose
Identity Information Full name, date of birth, MyKad Age verification & KYC
Contact Information Phone, email Communications & account verification
Financial Data Payment methods, transaction history Deposit & withdrawal processing
Technical Data IP, device, browser Security & fraud detection
Activity Data Games, bets and sports history Personalise your experience & responsible gaming

3. How lb33 Uses Your Personal Data

Lb33 uses collected personal data solely for legitimate purposes necessary to operate our platform. We do not use your data for any purpose outside the scope set out in this Privacy Policy without notifying you in advance.

The following are the specific purposes for which lb33 uses your personal data:

  • Service delivery: Creating and managing your account, processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow or FPX, and processing winnings withdrawals
  • Identity verification: Conducting KYC (Know Your Customer) checks to verify that you meet the age eligibility requirement (18 and above) and to prevent identity fraud
  • Security and fraud prevention: Detecting and preventing suspicious activity, money laundering, multiple account usage, and abuse of the lb33 platform
  • Customer support: Responding to enquiries and resolving issues reported via Live Chat, WhatsApp, or email at support@lb33.click
  • Account-related communications: Sends important notifications regarding account security, changes to Terms & Conditions, transaction confirmations and system alerts
  • Personalise your experience: Recommend matches or games you may be interested in based on your activity history – for example, surfacing Malaysia Super League odds if you frequently bet on local football
  • Responsible gambling: Monitors usage patterns to identify signs of problem gambling and trigger responsible gaming interventions where necessary
  • Marketing communications (with consent): Send information about new bonuses, current promotions and exclusive offers – only where you have given consent to receive such communications
  • Legal compliance: Fulfilling legal and regulatory obligations, including Malaysia's PDPA 2010 and the reporting requirements of relevant regulatory authorities
Important Note on Marketing: lb33 will not use your data for marketing communications unless you have given your consent. You can withdraw your marketing consent at any time through your account settings or by contacting support@lb33.click.

4. Sharing Personal Data with Third Parties

Lb33 understands that your trust depends on how we handle your data. We only share members' personal data with third parties in limited situations necessary to operate our services or comply with legal obligations.

Third parties that may receive your data and the purpose for doing so:

  • Payment providers: Details required to process transactions are shared with payment gateway providers supporting Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX — all of whom are bound by strict confidentiality agreements
  • Game providers: Your username or account ID is shared with internationally accredited game providers such as Evolution Gaming and Pragmatic Play Live solely for the purpose of game session authentication and result reconciliation
  • Third-party KYC services: Identity verification documents may be processed through approved third-party identity verification platforms that are bound by strict privacy standards
  • Legal authorities: lb33 will disclose personal data to Malaysian authorities (e.g. PDRM or the Malaysian Communications and Multimedia Commission) when required by a court order, warrant, or applicable legislation
  • Professional advisors: Lawyers, auditors or consultants engaged in lb33's legitimate operations – all bound by professional confidentiality obligations

Lb33 never sell, rent or share your personal data with advertisers, third-party marketing companies or any entity unrelated to the operation of lb33's services. Should lb33 wish to use your data for any new purpose not stated in this Privacy Policy, we will obtain your consent beforehand.

5. Data Security – How lb33 Protects Your Information

Lb33 continuously invests in the latest security infrastructure and industry best practices to protect our members' personal data from unauthorised access, misuse, disclosure, alteration, or destruction.

The technical and organisational security measures we implement include:

  • Encryption in transit: All communications between your device and lb33's servers are encrypted using 256-bit TLS/SSL protocol
  • Encryption at rest: Sensitive data including passwords and payment information is stored in encrypted format – passwords are stored as irreversible hashes that cannot be recovered
  • Two-factor authentication (2FA): Additional security features that members can enable to protect their accounts from unauthorised access
  • Firewall and intrusion monitoring: A network security system that monitors and blocks any unauthorised access attempts to lb33's systems
  • Internal access controls: lb33 staff are granted access to members' personal data only to the extent necessary to carry out their legitimate job functions
  • Regular security audits: Regular security assessments and penetration testing conducted by independent third parties
  • Staff training: All lb33 staff who handle personal data receive regular data protection and privacy training

While lb33 takes all reasonable steps to protect your data, no system can be guaranteed 100% free from security threats. In the event of a data breach that affects your rights and freedoms, lb33 will notify you and the relevant authorities as required under PDPA 2010 within the stipulated timeframe.

Your Role: Account security is a shared responsibility. Please use a strong password, enable 2FA and never share your login credentials with anyone. lb33 will never ask for your password through any communication channel.

6. Data Retention Period

Lb33 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law. lb33's data retention policy is as follows:

  • Active account data: Retained for as long as your account remains active on the lb33 platform
  • Financial transaction records: Retained for a minimum of 7 years from the transaction date in accordance with Malaysian financial and tax legal requirements
  • KYC Documents: Retained for a minimum of 5 years after account closure in accordance with anti-money laundering legislation
  • Support communication records: Retained for 2 years for reference and dispute resolution purposes
  • Technical log data: Retained for 90 days for security and fraud detection purposes
  • Marketing data: Deleted or anonymised within 30 days of you withdrawing your marketing consent

Once data is no longer needed and there is no legal obligation to retain it, lb33 will delete or anonymise the data in accordance with secure, irreversible deletion procedures.

7. Cookies & Tracking Technologies

Lb33 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit the lb33 website.

Types of cookies used by lb33:

  • Essential Cookies: Required for core platform functions such as login, game sessions and security. These cookies cannot be disabled without affecting core platform functionality
  • Performance Cookies: Collects information on how you use the lb33 platform to help us identify and resolve technical issues and improve overall performance
  • Functional Cookies: Remembering your preferences such as language, region, and display settings to deliver a more personalised experience
  • Analytics Cookies: Helps lb33 understand how members interact with the platform – this information is used in aggregate form and does not identify any specific individual

You can manage your cookie settings through your web browser preferences. Disabling certain cookies may affect the functionality of the lb33 platform – particularly essential cookies required for login sessions and gameplay.

8. Your Rights as an lb33 Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA 2010), you have the following rights regarding your personal data held by lb33:

Right of Access
Request a copy of your personal data held by lb33. lb33 will fulfil this request within 21 working days.
Right to Rectification
Requesting lb33 to correct any inaccurate or incomplete personal data through your account settings or customer support.
Right to Erasure
Request the deletion of your personal data, subject to lb33's applicable legal retention obligations.
Right to Object
Object to the processing of your data for direct marketing purposes – you may withdraw your consent at any time.
Data Portability Rights
Request your data in a machine-readable format for transfer to another service provider where applicable.
Right to Restriction of Processing
Request lb33 to restrict the processing of your data under certain circumstances, such as when the accuracy of the data is in dispute.

To exercise any of the rights above, please contact the lb33 privacy team by emailing support@lb33.click, stating the right you wish to exercise and the information needed to identify your account. lb33 will respond to your request within 21 working days.

9. Cross-Border Data Transfers

In the course of operating its platform, lb33 may need to transfer or process your personal data outside Malaysia – for example, when data is handled by servers or service providers located overseas.

When cross-border data transfers occur, lb33 ensures adequate protection is in place through the following mechanisms:

  • Transfers only to countries or entities with recognised data protection standards equivalent to or higher than Malaysia's PDPA 2010
  • Binding Data Processing Agreements with all third-party service providers that receive lb33 members' personal data
  • Standard data protection clauses ensuring that recipients of data outside Malaysia are bound by equivalent data protection obligations

Lb33 ensures that all cross-border data transfers comply with Malaysian legal requirements and provide an adequate level of protection for our members' privacy rights.

10. Protection of Children & Minors

Lb33 takes the protection of children's and minors' privacy seriously. The lb33 platform is strictly intended for individuals aged 18 and above. lb33 does not knowingly collect or process personal data belonging to minors.

Should lb33 become aware that personal data belonging to a minor has been collected without valid parental or guardian consent verification, we will take immediate steps to delete that data and close the associated account.

Parents or guardians who believe their child has registered an lb33 account without their knowledge are urged to contact us immediately at support@lb33.click. lb33 will handle all such cases with the highest priority and in complete confidence.

Parental Responsibility: lb33 encourages parents and guardians to monitor their children's internet usage and to use appropriate parental control software to prevent unauthorised access to online gambling platforms.

11. Contacting lb33 About Privacy

If you have any questions, concerns or requests relating to lb33's Privacy Policy or the way we handle your personal data, please contact us through the following channels:

Privacy Email
support@lb33.click
Response within 1–3 business days
Live Chat
In your lb33 account
Available 24 hours a day
WhatsApp
Bahasa Melayu & English
Active 24 hours a day

Please include in your message: your full name, lb33 account number, and specific details of your privacy-related query or request. lb33 is committed to addressing all privacy enquiries and requests seriously and within a reasonable timeframe.

12. Amendments to the Privacy Policy

Lb33 reserves the right to amend, update or replace this Privacy Policy from time to time to reflect changes in applicable Malaysian law, industry practices, lb33's products and services, or the way we process personal data.

When material changes are made to this Privacy Policy, lb33 will notify you via:

  • Prominent notifications on the lb33.click homepage
  • Email to the address registered in your account (for changes that materially affect your privacy rights)
  • In-account notification on your lb33 account upon your next login

Amendments take effect upon publication unless a different effective date is stated. Your continued use of the lb33 platform after any amendment is published constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how lb33 protects your personal data. The current version of the Privacy Policy is always available on this page with a clearly stated last-updated date.

Latest version: This Privacy Policy is effective from January 2026 and supersedes all previous versions. In the event of any ambiguity or dispute in interpretation, the Malay language version shall be definitive for lb33's Malaysian users.

Your Privacy Rights at lb33 – Summary

Lb33 respects and protects the privacy rights of every one of our Malaysian members

Your Data Is Safe

Protected by 256-bit SSL encryption, multi-layered firewalls and round-the-clock security monitoring. We take the security of your information seriously.

No Data Sales

Lb33 never sells or rents members' personal data to any third party. Your data is used solely to operate the lb33 services you use.

You're in Control

You may access, correct, or request deletion of your data at any time. Marketing preferences can also be managed directly from your account.

FAQ – lb33 Privacy Policy

The most frequently asked member questions about data privacy at lb33

No, absolutely not. lb33 has never and will never sell, rent or share your personal data with advertisers, third-party marketing companies or any entity unrelated to the operation of lb33's services. Your data is used solely for the purposes stated in this Privacy Policy – namely to provide lb33's services to you, process transactions, ensure security and fulfil legal obligations.

To request a copy of your personal data, send an email to support@lb33.click with the subject line "Data Access Request" and include your full name and lb33 account number. lb33 will verify your identity and fulfil the request within 21 working days. Data will be delivered in a secure format to the email address registered in your account.

Yes. You can stop receiving marketing communications from lb33 at any time in two ways: first, through the notification settings in your lb33 account; or second, by emailing support@lb33.click to request removal from our marketing list. Please note that even after unsubscribing from marketing, you will still receive account-related operational emails such as transaction confirmations and important security notifications.

When your lb33 account is closed, some of your data will continue to be retained for a specified period in accordance with Malaysian legal obligations. Financial transaction records are kept for 7 years as required by financial legislation, while KYC documents are retained for 5 years under anti-money laundering laws. Data not subject to these retention obligations will be deleted or anonymised within a reasonable period following account closure.

Yes. lb33 does not directly store your bank card or credit/debit card information in our systems. When you make a deposit via FPX (Maybank2u, CIMB Clicks), Touch 'n Go eWallet, GrabPay, Boost, ShopeePay or DuitNow, you are redirected to a secure third-party payment gateway that processes the transaction in accordance with PCI DSS security standards. lb33 only receives transaction confirmation and does not retain your sensitive payment details.

Secure Payment Methods at lb33

All transactions are processed securely in MYR through licensed payment gateways

Touch 'n Go eWallet GrabPay Boost ShopeePay DuitNow FPX – Maybank2u FPX – CIMB Clicks

All transactions on lb33 are protected by 256-bit SSL encryption. lb33 does not store your bank card details. Minimum deposit RM 30. Withdrawals are processed within 3–10 minutes. All amounts in Malaysian Ringgit (RM).

Trusted Privacy & Security

Lb33 operates to the highest industry standards for security and privacy

PDPA 2010 Compliant
256-bit SSL
Officially Licensed
Data Secure
No Data Sales
Member Rights Protected
🔒

Your Privacy Is Protected – Register with Confidence at lb33!

Lb33 is fully committed to protecting the privacy and personal data of every member. Register a free account today and enjoy a safe, licensed online sports and casino platform that keeps your privacy first.

  • Data protected by 256-bit SSL – equivalent to banking-grade standards
  • PDPA 2010 compliant – Malaysia's personal data protection law
  • No data sold to any third party
  • Secure deposits via TNG eWallet, GrabPay, DuitNow & FPX

Betting and casino games involve financial risk. Please play responsibly and only use money you can afford to lose. If you need assistance, visit the Responsible Gaming us.

Join lb33 – A Platform That Respects Your Privacy

Over 2 million Malaysian members trust lb33. Sign up today and enjoy Sports Betting, Live Casino and online entertainment with the peace of mind that your privacy is always protected.

Bahasa Melayu